Privacy Policy

Effective Date: August, 2025

Last Updated: August 27th, 2025

At Hevn Studios (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, book our services, or visit our studio.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal and business information in the following ways:

a) Information You Provide Directly

Contact details: Name, email address, phone number, social media handle(s).

Booking details: Appointment date/time, service type (studio rental, makeup, wardrobe, etc.), add-ons selected.

Payment information: Credit/debit card details, billing address, or other payment method (processed securely via third-party providers like Stripe or PayPal).

Identity documents: When required for rental agreements, contracts, or equipment deposits.

b) Information Collected Automatically

Website usage data: IP address, browser type, device information, pages visited.

Cookies and tracking: For analytics, booking functionality, and personalized marketing.

c) Third-Party Sources

Social media platforms (if you interact with us via Instagram, Facebook, etc.).

Referral partners or affiliate programs.

2. How We Use Your Information

We use your information for purposes such as:

Processing bookings, reservations, and payments.

Sending confirmations, reminders, and invoices.

Providing customer support and answering inquiries.

Personalizing your experience with our services.

Offering promotions, discounts, and updates (with your consent).

Complying with legal, tax, and regulatory requirements.

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

Service providers: Payment processors (e.g., Stripe, PayPal), scheduling platforms (e.g., HighLevel).

Business partners: Makeup artists, wardrobe providers, or other contractors assisting with your booking.

Legal authorities: When required by law, subpoena, or court order.

4. Data Retention

We retain booking and payment information for as long as necessary to provide our services and comply with legal obligations.

You may request deletion of your personal information at any time, subject to applicable law.

5. Security of Your Information

We implement industry-standard measures to protect your information, including:

Encrypted payment processing through third parties.

Restricted access to client data within our team.

Secure digital storage and password-protected systems.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or update your personal information.

Request deletion of your personal information.

Opt out of promotional communications.

Limit or object to certain data processing activities.

To exercise your rights, contact us at [email protected]

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies for:

Site functionality (e.g., booking calendar).

Analytics (Google Analytics, etc.).

Marketing and retargeting campaigns.

You can control cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not directed to individuals under 18 years old. We do not knowingly collect information from minors. If we discover data from a minor, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the “Last Updated” date revised accordingly.

11. Contact Us

For questions about this Privacy Policy or how we handle your data, please contact us:

Hevn Studios

55 Meadow St Brooklyn, NY, 11206

Email: [email protected]